Job Summary
The student will have the chance to work directly with the multidisciplinary team at CYHC. A hybrid model will combine one part training and providing experiential evaluation of counseling sessions to Counsellors and one part supporting the team with front-desk work such as greeting new walk-in clients.
The student will partake in “Secret Shopping” in which they attend counselling sessions at the CYHC. Secret shoppers will act as clients of the CYHC; during work with Counsellors, students will isolate the applied skills used and note the counseling tools that were most effective. They will provide this information back to the Counsellors in the form of anonymous reports. The information shared during the therapy sessions will be kept confidential and will not need to be shared in the final report. Since the experiential counselling sessions are anonymous and the workshops can be completed online, this part of the practicum will take place first before students can participate in front-desk work at the Centre.
Front-desk work will involve various tasks, such as attending in-person trainings, creating social media content, answering phone calls, intaking new clients, creating fundraiser ideas, participating in groups, assisting in events, and sitting in the bullpen to learn from counsellors and supervisors.
*the information shared during the therapy sessions will be kept confidential and will not need to be shared in the final report.
Candidate: This practicum is ideal for someone with a goal of working in people-centered fields, such as counselling, teaching, social work, human resources, public health, or non-for-profits. This practicum is best suited for someone with a flexible schedule who is able and willing to take advantage of sudden events and opportunities. The student must have strong communication skills, understanding of EDI, an ability to problem solve, and a desire to make others feel comfortable.
The practicum hours are from 1 PM to 7 PM once a week (Tuesday, Wednesday, or Thursday). This could be in person or remote.
The student must have excellent oral communication skills as well as an ability to problem solve and make others feel comfortable.
Confidentiality is required.
Required student type
Psychology, Anthropology, Sociology, Criminology, Interdisciplinary